AI will be a gift to UX professionals. Just not in the way we think. The gift won’t be some new magical tool that somehow makes UX easier. Nor will AI “discover” some previously unheard-of method or technique that will change UX forever. Those are not the gifts AI will give us.
Executives have been rushing to embed AI into every nook and cranny of their organizations’ products so they aren’t excluded from this so-called technology revolution. This rush has consistently degraded experiences of using the companies’ offerings, pushing away their customers.
UX professionals are now well-positioned to clean up the AI mess and ensure that products deliver delightful experiences. With the right skills, practices, and perspectives, UX folks can exceed customer expectations and anticipate users’ needs. This new effort will spawn a resurgence of the UX field.
Join Jared Spool as he explores the journeys of successful UX teams as they transform their work into a strategic approach. You’ll discover how your team will increase influence and contribute to your organization’s success.
Friday, June 20 at noon ET (16.00 GMT)
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RSVP here: The Best UX Metrics for AI-Based Functionality
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Ensure that every new AI capability your organization delivers improves the lives of our users and customers. We can’t let AI be something that just happens to our products. It needs to be something intentionally designed in a way that respects its limitations while delivering exceptional experiences to the people we design for.
****Join us for one of our two upcoming cohorts in the 3-Part Course: